No. EDOS Hatch360 saves your records on your phone first, then syncs them the moment you have signal again. You will see a small badge showing whether a record is synced or still pending — nothing is ever lost because the network dropped.

Not at all. New accounts start in Simple mode, which shows only birds, eggs, feed, sales, expenses and profit. Advanced tools like feed conversion, production curves and benchmarking stay hidden until you switch them on.

Broilers, layers, kienyeji, improved kienyeji, breeders, chicks, pullets and turkey. You can also add your own category if you keep something else.

Yes — one farm, up to two houses and 500 birds, at no cost, for as long as you need it. You only pay when your farm outgrows it.

M-Pesa. You will get an STK push on the number attached to your account. Card payments are coming for customers outside Kenya.

Any time, up or down. Your data stays exactly as it is — only the limits and the features available to you change.

Yes. On Professional and Enterprise you can hold several farms under one account, assign a manager to specific farms only, and see a network view comparing birds, eggs, mortality and profit across all of them.

Yes. Roles control what each person sees. A farm worker gets the recording screens and their tasks; only owners and accountants see revenue, expenses and profit.

Only you and the people you invite. Every record is isolated to your organisation at the database level, not just in the app — there is no query anyone outside your organisation can run that returns your rows.

Yes. Every report exports to PDF, Excel or CSV, and you can export your full records at any time. It is your data.